Jupiter's Out of This World Hair Studio
The Earthling Code
Respect the Artist. Respect the Appointment. Respect the Orbit.
Welcome to my little corner of the galaxy! I'm here to create Out of This World hair and give you a great experience. In return, I ask for mutual respect, honest communication, and consideration for my time and business.
🚀 Cancellations & no-shows
A minimum of 48 hours notice is required to cancel or reschedule. Changes made with less than 48 hours notice incur a fee of 50% of the scheduled service total. Same day cancellations incur a 75% fee, and no shows incur a 100% fee. Emergencies will be considered at my discretion.
🤒 Sickness policy
Please do not come to your appointment if you're sick or experiencing contagious symptoms. If you notify me before arriving that you're sick and need to cancel, your cancellation fee will be waived even within the 48-hour cancellation window. Please let me know as soon as possible so we can protect everyone's health.
If you arrive sick, I reserve the right to cancel your appointment to protect the health and safety of everyone in my private studio, and the applicable cancellation fee may apply.
The sickness waiver is intended for genuine illness, not repeated last-minute cancellations. If sickness-related cancellations become a pattern, I reserve the right to discontinue the waiver and charge applicable cancellation fees at my discretion, in accordance with my cancellation policy.
🌨️ Weather & travel safety
Your safety comes first! If weather conditions make you feel that you cannot safely travel to your appointment, please contact me as soon as possible. Your cancellation fee will be waived when you cancel because you reasonably feel it is unsafe to travel due to weather. No appointment is worth risking your safety.
If severe weather affects my ability to safely operate the studio, I may also need to reschedule appointments. Thank you for communicating with me so we can keep everyone safe!
💳 Deposits & payment
Non refundable deposits may be required for new clients, lengthy color transformations, extensions, and other services requiring significant time or preparation. Deposits and cancellation fees are subject to the terms communicated before your appointment. The deposit goes towards your service price.
👽 Guest policy
This is a private salon studio. No additional guests, friends, or children without my prior approval. Please ask before your appointment if you need an exception. Necessary accessibility accommodations can be discussed in advance.
⏰ Please be on time
If you're running late, please contact me ASAP. Arrivals more than 15 minutes late may need to be rescheduled if there isn't enough time to complete your service properly. I will never rush your hair or compromise quality to make up for lost time.
✂️ Redo & adjustment policy
I want you to leave loving your hair! If you're unhappy with your haircut or color, please contact me as soon as possible during business hours and within 7 calendar days of your appointment so we can discuss your concerns.
One redo or adjustment per appointment is available for haircuts and color when the result differs from what we discussed and agreed upon during your consultation. Adjustments must be discussed with me and scheduled in advance.
Extensions: If you notice slipping beads, loose corners, or similar minor installation issues, please reach out within 7 calendar days. I can make reasonable, minor adjustments when appropriate. These adjustments are intended to address installation concerns, not replace routine maintenance appointments.
Proper at home extension care is essential for the longevity and health of both your natural hair and your extensions. Please follow the aftercare instructions provided, including brushing, washing, drying, and sleeping recommendations.
If extension issues result from improper care, neglect, failure to follow aftercare instructions, or damage occurring after your appointment, additional repair or adjustment fees may apply. Any charges will be discussed with you before work begins.
This policy is intended to correct concerns with the original agreed upon service, not to accommodate a change of mind, a new inspiration photo, or a completely different desired result. Additional services or changes outside the original plan may incur additional charges, which will be discussed beforehand.
Communication is a team effort! Please speak up if something doesn't feel right, and give me the opportunity to work with you toward a solution. I take pride in my work and genuinely want you to feel confident and happy with your hair.
🌈 Respect goes both ways
Abusive behavior, harassment, repeated boundary violations, and demands for unauthorized discounts or free services will not be tolerated. I reserve the right to stop a service or decline future appointments when appropriate.
🛸 Honesty & hair expectations
Please be honest about your hair history, previous color, and relevant allergies or sensitivities. Results depend on your starting point, hair history, and hair integrity. Any changes to the agreed upon service or pricing will be discussed before proceeding.
✨ The bottom line
My time, talent, education, and products have value. I work hard to provide a personalized experience, and I expect that effort to be met with mutual respect.
I'm here for great hair, good energy, and clients who appreciate what I do. If that sounds like your kind of orbit, welcome aboard!
Thank you for supporting my small business. Let's create something Out of This World! 👽🌈
💖 Jupiter
Jupiter's Out of This World Hair Studio
